{"id":1511,"date":"2024-01-24T09:44:58","date_gmt":"2024-01-24T07:44:58","guid":{"rendered":"https:\/\/renasunnybeach.com\/privacy-policy\/"},"modified":"2026-10-22T12:49:28","modified_gmt":"2026-10-22T09:49:28","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/renasunnybeach.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1511\" class=\"elementor elementor-1511 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79d16b4d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79d16b4d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-74474128\" data-id=\"74474128\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-367838b8 elementor-widget elementor-widget-heading\" data-id=\"367838b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy - AC HOTELS LTD - Rena Hotel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ce940e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0ce940e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a97b103\" data-id=\"a97b103\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33fbdb2 elementor-widget elementor-widget-text-editor\" data-id=\"33fbdb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Update date: 25 February 202<\/strong><strong>4<\/strong> <\/p><p>This document contains the Personal Data Protection Policy of &#8220;AS Hoteli&#8221; EOOD\u2014registered in the Commercial Register at the Registry Agency under Unified Identification Code (UIC) 131261782, with its registered office and management address at 33 Trakia St., Sofia 1504, and a scope of business covering hotel and restaurant operations as well as additional tourism services (the &#8220;Policy&#8221;)\u2014and constitutes an integral part of the General Terms and Conditions for the use of the website of Hotel Rena (the &#8220;Hotel&#8221;). If you do not agree to these Terms and Conditions, you will not be able to use the website. In the event of any changes to the Policy, such changes will be published here.<\/p><p>For the purpose of providing travel services (&#8220;Services&#8221;) on the <a href=\"http:\/\/renasunnybeach.com\/en\/\">www.renasunnybeach.com<\/a> website (the &#8220;Site&#8221;), AC Hotels Ltd processes personal data of individuals who are customers of the Hotel or other individuals identified below (&#8220;Data Subjects&#8221;\/&#8221;You&#8221;\/&#8221;Your&#8221;) in accordance with this Policy.<\/p><p>In processing personal data, AC Hotels Ltd complies with all data protection legislation applicable to the business, including but not limited to Regulation (EU) 2016\/679 (&#8220;Regulation&#8221;).<\/p><p><strong>Definitions:<\/strong><\/p><ul><li>personal data is any information relating to you by which you can be identified, directly or indirectly;<\/li><li>processing of personal data (&#8220;Processing&#8221;) means any act or set of acts which may be performed upon personal data, whether or not by automatic means.<\/li><\/ul><ol><li><strong> Purposes of Processing<\/strong><\/li><\/ol><p>AC Hotels Ltd collects the data provided by you in connection with the conclusion of a contract for the use of the hotel&#8217;s services, the documentation of the Processing activities and the fulfilment of the legal obligations of the controller and the protection of legitimate interests under applicable law:<\/p><p><strong>1.1. Conclusion and execution of a contract.<\/strong> These are the purposes necessary for the steps involved in the conclusion and performance of the contract between you and the Hotel, including the processing of data necessary for this purpose when performing registration, account creation and the activities of providing the Services accessible through the Site. In addition, these purposes include the communication with you, including by email, necessary in connection with the provision of the Services and\/or notifying you of changes to the Services provided. Processing of some or all of the above categories of data may be necessary for this purpose. .  <\/p><p><strong>1.2. Legitimate interest.<\/strong> The purposes of the legitimate interests of AC Hotels Ltd and its subcontractors or service providers) include:<\/p><ul><li>Ensuring the proper functioning and use of the Site by you and other users, maintaining and administering the Services, resolving disputes, identifying and preventing malicious activity;<\/li><li>Communicating with you, including electronically, about important matters relating to the Services;<\/li><li>Receiving and processing signals, complaints, requests and other correspondence received;<\/li><li>Enforcing and protecting the rights and legitimate interests of AC Hotels Ltd, including through legal proceedings, and assisting in enforcing and protecting the rights and legitimate interests of other users of the Site and\/or third parties affected.<\/li><\/ul><p><strong>1.3. Legal Obligations.<\/strong> These are objectives such as:<\/p><ul><li>Financial and accounting activities where it is necessary to process and store information required by law in order to meet tax, accounting and other reporting obligations;<\/li><li>Activities to comply with statutory obligations to retain or provide information;<\/li><li>Activities to comply with documentation obligations, reporting obligations and other obligations relating to compliance with the requirements of Regulation (EU) 2016\/679 and applicable law, including in relation to the obligations conferred by the Processing Agreement and other applicable obligations.<\/li><\/ul><p><strong> <\/strong><\/p><p><strong>1.4. Explicit Consent.<\/strong> Your data may be processed on the basis of your explicit consent, in which case the processing shall be specific and to the extent and scope provided for in the relevant consent.<\/p><p>AC Hotels Ltd processes personal data only in accordance with this Policy and to the extent permitted by law. Information is collected when you register on the website, make a booking, subscribe to our material, provide answers, queries or comments, or fill in certain details on a form. <\/p><p><strong>2. Personal data collected, stored and processed. Storage period <\/strong><\/p><table><tbody><tr><td width=\"205\"><strong>Personal data<\/strong><\/td> <td width=\"205\"><strong>Purpose<\/strong><\/td> <td width=\"205\"><strong>Storage period<\/strong><\/td><\/tr><tr><td width=\"205\"><strong>Name<\/strong><\/td> <td width=\"205\">Conclusion and performance of the contract with the hotel, legitimate interest<\/td> <td width=\"205\">Up to 5 years from the date of termination of the contract <\/td><\/tr><tr><td width=\"205\"><strong>ID<\/strong><\/td> <td width=\"205\">Number Conclusion and performance of the contract with the hotel, legitimate interest<\/td> <td width=\"205\">Up to 5 years from the date of termination of the contract<\/td><\/tr><tr><td width=\"205\"><strong>Identity card, passport<\/strong><\/td> <td width=\"205\">Conclusion and execution of the contract with the hotel, legitimate interest<\/td> <td width=\"205\">Up to 5 years from the date of termination of the contract <\/td><\/tr><tr><td width=\"205\"><strong>Address, telephone, email<\/strong><\/td> <td width=\"205\"> Conclusion and execution of the contract with the hotel, including the reception and processing of complaints and signals, increasing the quality of the services provided by the hotel, legitimate interest<\/td> <td width=\"205\">Up to 5 years from the date of termination of the contract <\/td><\/tr><tr><td width=\"205\"><strong>Other data voluntarily provided by you<\/strong><\/td> <td width=\"205\"> Performance of the contract by the hotel<\/td> <td width=\"205\">Up to 5 years from the date of termination of the contract <\/td><\/tr><tr><td width=\"205\"><strong>Data of persons under 18 years of age<\/strong><\/td> <td width=\"205\">Performance of the contract by the hotel<\/td> <td width=\"205\">Up to 5 years from the date of termination of the contract<\/td><\/tr><tr><td width=\"205\"><strong>Logs for the use of the website<\/strong><\/td> <td width=\"205\">Performance of the contract by the hotel <\/td> <td width=\"205\">Up to 1 year from the date of booking <\/td><\/tr><\/tbody><\/table><p>The use of the website is possible without the need for registration and the provision of any data by any user.<\/p><p>The personal data provided by you will be processed for the purpose of providing tourist information and service information, as well as for the purpose of customizing the webpage in relation to your needs, improving the webpage. AC Hotels Ltd may provide some of the data received to other third parties in connection with the fulfilment of your requests, requests and orders. <\/p><p>The services provided on this website are intended for persons 18 years of age or older. AC Hotels Ltd does not collect, use or disclose personal data of minors without the prior consent of a parent or guardian. AC Hotels Ltd declares that it complies with legislation in the field of child protection.  <\/p><ol start=\"3\"><li><strong> Rights regarding personal data<\/strong><\/li><\/ol><p>As an individual data subject you have the following rights:<\/p><p><strong>3.1. Right to information. <\/strong><\/p><p>The purpose of this Policy is to inform you in detail about the processing of your personal data in relation to the Services provided.<\/p><p><strong>3.2. Right of Access.<\/strong><\/p><p><em>You have the right to confirm whether your personal data is being processed, to access it and to obtain information about its processing and your rights in relation to it.<\/em><\/p><p><strong>3.3. Right to rectification.<\/strong><\/p><p><em>You have the right to correct your personal data if it is incomplete or inaccurate.<\/em><\/p><p>Your data may be rectified by you and\/or your authorised representative.<\/p><p><strong>3.4. Right to erasure.<\/strong><\/p><p><em>You have the right to request erasure of data, except where there is a substantial ground for processing and\/or a legal obligation.<\/em><\/p><p><strong>3.5. Right to restriction in relation to data processing.<\/strong><\/p><p><em>The Regulation provides for the possibility to restrict the processing of your personal data if there are grounds for doing so provided for therein.<\/em><\/p><p><strong>3.6. Right to notify third parties.<\/strong><\/p><p><em>Where applicable, you have the right to request AC Hotels Ltd to notify third parties to whom it has provided your data regarding the rectification, erasure or restriction of the processing of your personal data.<\/em><\/p><p><strong>3.7. Right to data portability.<\/strong><\/p><p><em>You have the right to receive the personal data you have provided relating to you in a structured, machine-readable format and to use that data for another controller at your discretion.<\/em><\/p><p><strong>3.8. The right not to be subject to a decision based solely on automated processing,<\/strong> <em>ncluding profiling, which produces legal effects concerning you or similarly significantly affects you, unless the grounds for doing so are provided for in the applicable data protection legislation and appropriate safeguards are provided to protect your rights, freedoms and legitimate interests.<\/em><\/p><p>No technologies falling into this category are used in the provision of the Services on the Site.<\/p><p><strong>3.9. Right to withdraw consent.<\/strong><\/p><p><em>You have the right, at any time, to withdraw your consent to the processing of personal data which is based on the consent you have given. Such withdrawal shall not affect the lawfulness of the processing based on the consent given up to the time of withdrawal. <\/em><\/p><p><em>Data provided on the legal basis of consent are: data concerning food preferences,<\/em> <em>allergies, other at your discretion, which are not requested by AC Hotels Ltd for the conclusion of the travel service contract. <\/em><\/p><p><strong>3.10. Right to object.<\/strong><\/p><p><em>You have the right to object to data processed on the basis of a legitimate interest.<\/em><\/p><p>If such an objection is received, We will consider your request and, if justified, comply with it. . If we believe that there are compelling legitimate grounds for the processing or that it is necessary for the establishment, exercise or defence of legal claims, we will inform you of this. <\/p><p><strong>3.11. Right to lodge a complaint with a supervisory authority. <\/strong><\/p><p>You have the right to lodge a complaint with a supervisory authority if you believe that the processing of personal data relating to you violates applicable data protection law. The supervisory authority in the Republic of Bulgaria is the Commission for Personal Data Protection, whose address is. Sofia 1592, Sofia Blvd. &#8220;1595 Prof. 2. Tsvetan Lazarov Prof. 2.  <\/p><ol start=\"4\"><li><strong><strong> Data Protection Officer.<\/strong><\/strong><\/li><\/ol><p>If you have any questions regarding this Policy, please contact the Data Protection Officer:<\/p><p>e-mail:<\/p><p>Phone:<\/p><p>address:<\/p><ol start=\"5\"><li><strong> NON-DISCLOSURE OF PERSONAL DATA<\/strong><\/li><\/ol><p>AC Hotels Ltd collects personal data only in accordance with legislation relating to the protection of personal data. Except as provided for in this Policy, personal data will not be disclosed to other third parties. Where it is necessary to provide your personal data to contractors of AC Hotels Ltd in connection with services provided, such data will only be processed as required by law and in connection with the services requested.  <\/p><p>Certain personal data may be disclosed to competent authorities pursuant to law, court order or other proper act, and\/or if disclosure is necessary for the detection of crimes at home and\/or abroad.<\/p><ol start=\"6\"><li><strong> RESPONSIBILITY <\/strong><\/li><\/ol><p>AC Hotels Ltd is not responsible for the personal data processing policies of websites to which this website contains links.<\/p><ol start=\"7\"><li><strong> PRIVACY<\/strong><\/li><\/ol><p>In processing personal data, AC Hotels Ltd takes all necessary measures to protect the information from loss, misuse, disclosure, alteration or destruction, and publication to unauthorised third parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy &#8211; AC HOTELS LTD &#8211; Rena Hotel Update date: 25 February 2024 This document contains the Personal Data Protection Policy of &#8220;AS Hoteli&#8221; EOOD\u2014registered in the Commercial Register at the Registry Agency under Unified Identification Code (UIC) 131261782, with its registered office and management address at 33 Trakia St., Sofia 1504, and a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1511","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/renasunnybeach.com\/en\/wp-json\/wp\/v2\/pages\/1511","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/renasunnybeach.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/renasunnybeach.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/renasunnybeach.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/renasunnybeach.com\/en\/wp-json\/wp\/v2\/comments?post=1511"}],"version-history":[{"count":4,"href":"https:\/\/renasunnybeach.com\/en\/wp-json\/wp\/v2\/pages\/1511\/revisions"}],"predecessor-version":[{"id":3514,"href":"https:\/\/renasunnybeach.com\/en\/wp-json\/wp\/v2\/pages\/1511\/revisions\/3514"}],"wp:attachment":[{"href":"https:\/\/renasunnybeach.com\/en\/wp-json\/wp\/v2\/media?parent=1511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}